Hamilton Mobile CapTel4.5 - App Store

Communicating over the phone can be challenging for people with hearing loss, which can discourage them from staying connected. That, in turn, can lead to conditions such as isolation and loneliness. With Captioned Telephone, people with hearing loss can stay connected over the phone by listening while reading captions of what’s said. Many have found this to be an invaluable solution that keeps them connected to what, and who, is important. For more than 20 years, Hamilton(R) CapTel(R) has made more than 400 million captioned telephone calls possible for people who have difficulty hearing over the phone - all at no cost to the user.

The Hamilton Mobile(TM) CapTel(R) app delivers the same Hamilton CapTel experience customers have enjoyed at home or the office for years - and now it’s available at your fingertips wherever you go. It's secure, fast, incredibly accurate and easy to use. The app syncs seamlessly with your iOS device contacts so you can place a call with a single tap.

Features include:
. Captions on both incoming and outgoing calls
. Built-in Voicemail with captions
. Call Forwarding and Custom Caller ID
. Choice of captioning preference: Auto (computer-generated) or Assisted (operator facilitated)
. Customizable captions for easy reading - choose font style, color and size
. Direct access to customer care 24/7/365
. Ability to access your call log and review captions
. Browser Caption Viewing - simultaneous viewing of captions on a larger screen

Hamilton Mobile CapTel is a snap to install - just download the app and follow the directions. You’ll be prompted to register and create an account with Hamilton CapTel. Simply log in and you’ll be placing and receiving calls in moments!

If talking on the phone has been an obstacle due to hearing loss, now’s the time to connect again with what matters most in your life.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. Automatic speech recognition software generates captions of what the other party to the call says, and, in certain circumstances, a live communications assistant may be included on the call to make needed corrections and/or add call details. The captions are then sent to the phone. There is a cost for each minute of captions generated, paid from a federally administered fund. To learn more, visit fcc.gov. Third-party charges may apply: the Hamilton CapTel phone requires high-speed internet access (Wi-Fi capable) and in some cases, may require telephone service. When using Hamilton CapTel on a smartphone or tablet and not on Wi-Fi, a data plan is required. Hamilton CapTel may be used to make 911 calls but may not function the same as traditional 911 services. For more information about the benefits and limitations of Hamilton CapTel and Emergency 911 calling, visit HamiltonCapTel.com/911. Third-party trademarks mentioned are the property of their respective owners. CapTel is a registered trademark of Ultratec, Inc. Copyright (c)2025 Hamilton Relay. Hamilton is a registered trademark of Nedelco, Inc. d/b/a/ Hamilton Telecommunications.

The Hamilton Mobile CapTel app is only available for use in the United States.

Version History This release includes:
- Updated minimum operating system requirements
- Bug fixes 4.5 Oct 1 This release includes:
Bug fixes
Performance enhancements 4.2 Mar 18 This build includes the following updates:
- Bug fixes 4.1 12/18/2025 Please be sure to update your app to the latest version to get all the new features and improvements.
This release includes:
- Bug fixes
- Performance enhancements 4.0 12/11/2025 Please be sure to update your app to the latest version to get all the new features and improvements.
This release includes:
Default Calling App: You can now set this app as your default for calls—making communication faster and easier.
Bug Fixes: Various fixes to enhance app performance and stability. 3.7 10/20/2025 Please be sure to update your app to the latest version to get all the new features and improvements. This release includes:
Implemented bug fixes 3.6 06/02/2025 Please be sure to update your app to the latest version to get all the new features and improvements. 3.5 05/06/2025 Please be sure to update your app to the latest version to get all the new features and improvements. 3.4 02/10/2025 Please be sure to update your app to the latest version to get all the new features and improvements. 
This release includes: 
• Call Forwarding Update: Receive inbound calls to your mobile number within the app. 3.3 06/24/2024 Please be sure to update your app to the latest version to get all the new features and improvements. This release includes:
• Updates to account registration
• Implemented various bug fixes
• Performance Improvements
• Integrated specific news & resources for veteran users 3.2 05/14/2024 Please be sure to update your app to the latest version to get all the new features and improvements. This release includes:
Important Bug Fixes. 3.1 02/08/2024 Please be sure to update your app to the latest version to get all the new features and improvements. This release includes:

- Call Forwarding feature, found on the Settings page
- Updated options for deleting multiple recent calls from the Recents tab
- The ability to view your app version on the Login page
- Security enhancements 3.0 12/19/2023 Please be sure to update your app to the latest version to get all the new features and improvements. 2.9 05/23/2023 Please be sure to update your app to the latest version to get all the new features and improvements. 2.8 03/28/2023 Please be sure to update your app to the latest version to get all the new features and improvements. This release includes:
Updates to call processing 2.7 01/25/2023 Please be sure to update your app to the latest version to get all the new features and improvements. This release includes:

Audio improvements

Performance enhancements 2.6 09/08/2022 Please be sure to update your app to the latest version to get all the new features and improvements. This release includes:
Registration enhancements
Choice of captioning options 2.5 06/23/2022 Please be sure to update your app to the latest version to get all the new features and improvements. This release includes:

A pop-up to notify users when an update to the most current version of the app is available and recommended.

Updates to pop-up notifications.

Bug fixes to mitigate connection issues and notify users when a connection is lost. 2.4 05/21/2022 Please be sure to update your app to the latest version to get all the new features and improvements. This release includes:
Improvements to account registration 2.3 04/20/2022 Please be sure to update your app to the latest version to get all the new features and improvements. This release includes:

Improvements to reporting of errors

Implemented various bug fixes

Performance Improvements 2.2 04/12/2022 Notification updates

Updates to registration process

Updates to App Store listing 2.1 03/22/2022 2.0 03/17/2022